Dynamics 365 CRM Functional Consultant Job at EPAM Systems, United States

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  • EPAM Systems
  • United States

Job Description

Join a high-impact team delivering a Microsoft Dynamics 365 CRM solution for a major US-based organization. The project involves end-to-end setup, customization, configuration, integration, and data migration of Dynamics 365 CRM to the Azure environment. You will play a key role in ensuring secure, scalable, and compliant CRM solutions.

Req.#1023194414

Lead and participate in the implementation, customization, and integration of Microsoft Dynamics 365 CRM solutions Oversee and execute data migration activities to the US GCC Azure environment Ensure all solutions are FedRAMP-compliant and meet security and regulatory standards Collaborate with cross-functional teams, including architects and technical leads, to deliver high-quality solutions Engage with senior technical stakeholders and manage client expectations effectively, including on-site work as required Perform impact analysis, requirements management, and support application lifecycle management for Power Platform Mentor and guide team members, fostering an agile and collaborative environment 5+ years as a Consultant in the IT Services industry Proven experience working individually and in agile teams as a Consultant Strong background in Agile practices Understanding of application programming, QA, database, and system design Excellent interpersonal, communication, presentation, negotiation, and persuasive skills Comfortable engaging with senior technical stakeholders (architects, tech leads) Experience in customer relationship management and critical issue handling Strong analytical skills and a demonstrable bias toward action Ability to deal with ambiguity and thrive in a rapidly changing business environment Confidence and extensive knowledge of emerging software industry practices (SDLC) Experience with MS Dynamics 365 CRM and MS Power Apps Knowledge of MS Dynamics 365 CRM out-of-the-box functionality Knowledge of application lifecycle management for Power Platform Experience with requirements management .NET expertise Team Leader experience Knowledge of Virtual Agents (AI ChatBots), Power Portals, Power Automate, and Power BI Experience with other (non-MS) ERP/CRM systems Data Science experience Ability to operate in a startup environment

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