Revenue Operations, Senior Manager Job at Intelligems, New York, NY

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  • Intelligems
  • New York, NY

Job Description

Intelligems builds the AI agents that turn your traffic into profit. Every day, brands makes thousands of decisions — what to show, what to offer, how to price for each visitor — and most of them happen by default. We build the data and the agents that make those decisions for you, automatically, so your site gets smarter with every visitor instead of sitting static. Our mission is to make every one of those decisions intelligent: grounded in what actually works, not guesswork.

We have excellent traction: we’re working with over 3,000 brands and have access to more than $10B of transaction and shopping session data. We are looking for highly talented individuals to join us and help us continue to scale efficiently. We have an extremely high-performing team, with a collaborative culture of low-ego + high-IQ people. Our people are our strongest asset, and we hold a very high bar.

We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M to date.

The Role
We're hiring a Revenue Operations Manager to build the infrastructure that every customer-facing team at Intelligems runs on. This is a build-from-the-ground-up role. You'll own how we measure performance, how our revenue tools work, and how our GTM and Customer teams get the visibility they need to hit their numbers. Today, this work is spread thin across the team. You'll bring it under one roof and raise the bar by having a proactive point-of-view, with an overarching goal of systematically improving how every customer-facing team works.

This is a player-coach role. You'll set the strategy and do the hands-on work, starting in HubSpot, and grow a small team of contractors underneath you over time. You'll report to our Head of Finance and partner with leaders across the team.

What You'll Do

  • Build and maintain dashboards and reporting infrastructure for forecasting, pipeline health, retention, expansion, and revenue performance
  • Own the tooling: Run HubSpot end-to-end as the hands-on admin, along with our marketing stack and Pylon. As the work grows, hire and manage contractors to handle day-to-day operations so the systems hum quietly in the background.
  • Design & implement the process layer: Lead CRM enhancements, system implementations, and process improvements that connect our tools and data end-to-end, so routing, handoffs, and workflows tie together and run cleanly across teams
  • Bring an AI lens to RevOps: Identify where AI and automation can uplevel our work, from forecasting and reporting to data hygiene and routine ops, and build those tools and workflows into how the team runs. This includes embedding AI directly into our core tooling, so our systems get smarter, not just bigger.
  • Partner with Finance and Leadership: Support planning cycles, including forecasting, headcount planning, compensation & quota plans, and operational performance review

Who You Are

  • Strong analytical chops: You're comfortable in the data, and can turn messy inputs into metrics people can trust.
  • Hands-on HubSpot experience: Deep understanding of automation, workflow design, data structure, and reporting capabilities.
  • A systems thinker: You see how data, tools, and processes connect, and you design for the whole flow instead of patching one piece at a time.
  • AI-first in how you think: You instinctively look for where AI can do the work or uplevel it, with the judgment to know where it helps and where it doesn't.
  • Cross-functional by default: You influence XF teams without formal authority, and you frame everything in terms of revenue.
  • Low ego, high ownership: You're equally happy cleaning up a messy pipeline and presenting the forecast to the founders.

Experience Requirements

  • 5+ years in RevOps, sales ops, or GTM systems, ideally earlier stage at a B2B SaaS startup
  • Track record owning HubSpot as the primary admin
  • Familiarity with modern AI tools and workflows, including Claude, and a demonstrated ability to leverage AI to improve efficiency and execution
  • Deep familiarity with SaaS GTM metrics and comfort across a modern data stack (Snowflake, Tableau)
  • Nice to have: Experience managing contractors or a small team is a plus

Benefits for full-time employees:

  • Competitive salary and equity packages
  • Medical, dental, and vision insurance (varies by country)
  • 401k + match (U.S. only)
  • Flexible PTO policy
  • Parental leave
  • $ to spend quarterly with our growing list of brands
  • WFH setup stipend
  • Laptop provided
  • Team meetups and events
  • Benefits & perks may vary outside of the U.S.

Intelligems is a remote-first company with 4 offices (NYC, Denver, Boston, and Chicago), but please note that some travel may be required.

All Intelligems interviews are transcribed by an AI notetaker.

#LI-remote

Job Tags

Permanent employment, Full time, For contractors, Remote work, Work from home, Flexible hours

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