Slack User/ Specialist Job at AuraOne Human Data, Remote

RThjUEhmNk9iTWQrNUorZ09Sb0YrWXNYaUE9PQ==
  • AuraOne Human Data
  • Remote

Job Description

Slack User/ Specialist is a remote review track for evaluating AI outputs across slack user/ specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Slack User/ specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

  • Review AI outputs against current slack user/ specialist operations workflows, playbooks, and firm policy for Slack User/ Specialist assignments.
  • Grade tone, escalation logic, and stakeholder fit on a structured rubric.
  • Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
  • Capture the right next step so the modeling team can train on it.
  • Adjudicate disputed treatments against published playbooks or firm guidance.
  • Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

  • Direct working experience in slack user/ specialist operations on real teams for Slack User/ Specialist work.
  • Comfort applying multi-page rubrics consistently across long batches.
  • Clear written reasoning that names the policy or workflow being applied.
  • Strong attention to detail and the ability to flag when a prompt itself is the problem.
  • Reliable async availability for at least 10 hours per week.

Example tasks

  • Grade a model's response to a real slack user/ specialist operations ticket and rate workflow, tone, and escalation.
  • Flag a missed escalation with the right severity tag and corrected next step.
  • Adjudicate a disputed playbook call between two reviewers using firm guidance.
  • Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

  • Prior experience training, calibrating, or QA-ing operations teams.
  • Familiarity with AI-assisted workflow tooling and its failure modes.
  • Bilingual experience for cross-region operations.

Skills

  • Operational review
  • Policy adherence
  • Workflow judgment
  • Stakeholder communication
  • Slack User/ specialist operations

Work model

Remote — US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

Hourly rate confirmed after the interview process.

Application process

Apply through AuraOne's specialist intake for role-specific routing and review. Final project scope, schedule, and contractor terms are confirmed before placement.

Job Tags

Remote job, Hourly pay, For contractors, Work experience placement, 10 hours per week

Similar Jobs

Better Talent

Vacation Rental Property Manager Job at Better Talent

 ...previous property manager is required Possess a strong work ethic Software knowledge of Escapia and Breezeway, Asana, Airtable, Slack is a plus Excellent communication skills, both verbal and written Strong organizational and time management skills... 

Security Logistics Group

Unarmed Security Guard Job at Security Logistics Group

 ...Summary We are looking for a competent Unarmed Security Guard to undertake the surveillance of our premises and protection of our staff and visitors. You will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior... 

Lions International

Italian Translator and Interpreter Job at Lions International

 ...issuance, record keeping and additional administrative duties as assigned. Assisting other divisions and departments with their language needs. Provide association staff and volunteers with cultural expertise. Conducting headquarters tours for non-English-... 

Gpac

Bridge Foreman Job at Gpac

A highly respected Civil Construction Company in Cleveland Ohio is looking for an experienced Bridge Forman/Carpenter with Heavy Civil Construction experience to oversee the Bridge construction and renovation process for their team. Most work will be local to Cleveland... 

ChristianaCare

Emergency Medicine Physician, Ultrasound Assistant Director Job at ChristianaCare

 ...the nation's leading healthcare systems, is seeking an Emergency Medicine Ultrasound Assistant Director to join our dynamic Emergency Medicine team. This...  ...ultrasound education for non-emergency medicine physician groups. In coordination with key stakeholders from non...