Work‑From‑Home Live Chat Agent Job at Dumarey USA, LLC, Plymouth, MI

R01BSEhQR0laOEIvNUorZ09Cb0gvb01XalE9PQ==
  • Dumarey USA, LLC
  • Plymouth, MI

Job Description

Job Overview

We’re looking for a dependable and customer‑focused Live Chat Agent to join our remote support team. In this role, you’ll assist customers through online chat, answer questions, resolve issues, and provide a positive experience with every interaction. This position is ideal for someone who communicates clearly, types quickly, and enjoys helping people.

Key Responsibilities

  • Respond to customer inquiries through live chat in a timely, professional manner
  • Provide accurate information, troubleshooting steps, and guidance
  • Document interactions and update customer records
  • Follow scripts and guidelines while still sounding natural and personable
  • Escalate issues when needed
  • Maintain a calm, friendly tone even during challenging conversations
  • Meet daily and weekly performance goals

Qualifications

  • High school diploma or equivalent
  • Strong typing and communication skills
  • Comfortable using chat platforms and basic computer tools
  • Ability to multitask and stay organized
  • Reliable internet connection and quiet workspace
  • Customer service experience is a plus but not required

Preferred Skills (Not Required)

  • Experience with CRM or ticketing systems
  • Prior remote work experience
  • Ability to handle high‑volume chat environments

Work Environment

  • 100% remote
  • Flexible scheduling options
  • Training provided
  • Supportive team and clear workflows

Compensation

Competitive pay based on experience, with opportunities for advancement in customer support and administrative roles.

How to Apply

Submit your resume and contact information. Selected candidates will be invited to a virtual chat‑based interview.
If you want, I can also create:

  • a shorter version for Indeed/ZipRecruiter
  • a more corporate version

Job Tags

Full time, Part time, Work experience placement, Remote work, Flexible hours

Similar Jobs

American IT Systems

Dynamics 365 CRM Solution Architect Job at American IT Systems

 ...Dynamics 365 CRM Solution Architect Remote Rate:: 70-85/hr on C2C Max Mandatory Areas Must Have Skills D365, CRM, Sales, Marketing and Customer Service We are seeking an experienced Dynamics 365 CRM Solution Architect with deep functional expertise... 

Avers Pizza

Delivery Driver Job at Avers Pizza

 ...Our drivers earn $7.25/hr ($10.25 when closing) Wage + $8.63/hr (on average) in Credit Card...  ...looking for a responsible and friendly Delivery Driver to deliver our hot and delicious gourmet...  ...satisfaction. Day, evening, late-night, weekday and weekend shifts available!... 

Mercari, inc.

Data Analyst / データアナリスト - Mercari (Internship) Job at Mercari, inc.

 ... I&D statement / Data Analyst Internship Data Analyst Internship... 

SPG Green Garden Country Club

Line Cook / Assistant Executive Chef Job at SPG Green Garden Country Club

 ...restaurant, bar and grill and comes with an all new look, vibe and menu! Culinary Staff will be trained under the expert tutelage of Executive Chef Andre Jones. Andre comes to us from High end corporate America and is and expert in the Culinary Arts. Great opportunity to be... 

SGS Consulting

Validation Engineer II Job at SGS Consulting

 ...Job Responsibilities: Own CSV activities for equipment, automation, and computer systems Perform risk assessments, review change requests, and validate test scripts Draft and execute validation protocols and manage GMP documentation updates Lead Change Control...