Job Description

Join Our Team & Help Your Neighbors!

Do you love helping people? Do you enjoy being outdoors, maintaining small engines and working independently? Do you like working with a friendly team to provide amazing customer experiences?

If you answered \YES!\ to any of those questions, we have just the job for you! Hayes Ace Hardware & Rental is looking for high-energy and passionate individuals to join our Rental team as a Yard Associate. Our mission is to be the most helpful hardware store on the planet. We aim to employ people who fulfill our promise of going the extra mile for our neighbors and our community.

Our Yard Associates play a key role in providing legendary customer service to our neighbors. They assist DIY and professional customers with a speedy, safe and knowledgeable start to their rentals and welcome them back as they return equipment. They clean and maintain our ever-evolving fleet. And they make sure it all happens in a safe, fast-paced and organized yard.

Essential Duties & Responsibilities

Every day, our Yard Associates:

• Make safety the top priority
• Ensure every customer receives outstanding, enthusiastic and exceptional customer service
• Communicate clearly, politely and efficiently with customers and team members in store and on the phone
• Execute the daily operational goals and priorities assigned by store management
• Check in and out rentals, performing basic maintenance checks and demonstrating proper, safe usage for customers
• Clean, maintain and organize rental equipment, including lubricating, power washing and basic maintenance
• Work continually on increasing their knowledge of our inventory and its uses
• Keep up a clean and orderly store appearance
• Never hesitate to help customers and team members in other departments and areas
• Handle other duties as assigned in our ever-changing retail environment

Requirements

• Come to work every day with a desire to provide the best customer experience possible and learn a little along the way
• Some high school or a GED is preferred. This role is open to those still in school!
• Ability to stand for an extended period, lift up to approximately 60 lbs., walk, climb, kneel, reach and stoop (There's always a little bending, twisting and moving that's part of the job).
• This is an outside and inside job! Be prepared to spend time in the elements, and maybe get a little dirty along the way.
• Customer service, small engine and/or hardware store experience preferred, but not required.
• Ability to work flexible hours, including evenings, mornings, weekends and holidays

Benefits

• Training on how to do your job and the products we sell!
• Employee discount (including free personal use rentals)!
• Flexible scheduling!
• We fire up a grill from time to time and cook stuff (mostly good, sometimes questionable)!
• T-shirts (or polos, if that's more your jam)!
• Opportunities for advancement!
• Retirement, AFLAC and insurance available to qualified employees!

We're Hayes Ace Hardware & Rental! For 60 years, our family-owned business has been serving Bridgton and the Lakes Region of Western Maine with friendly, knowledgeable and helpful customer service. We love working with our neighbors to solve problems all around their homes, from fixing a leaky faucet to finding the grill that will look just right on their deck. And we're proud to be one of over 5,000 independently-owned and operated Ace Hardware stores around the country and across the globe. Come join the helpful folks at Hayes!

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