Job Description

Job Description

Must Have Technical/Functional Skills

Job Overview

We are looking for a highly skilled and experienced Microsoft Dynamics 365 Developer to join our technology team. 

The ideal candidate will be responsible for designing, developing, customizing, integrating, administering, and supporting Microsoft Dynamics 365 CRM/CE applications and Power Platform solutions. 

This role requires strong technical expertise, problem-solving capabilities, and the ability to collaborate with business and technical stakeholders to deliver enterprise-grade solutions.

The candidate should have experience in Dynamics 365 customization, plugin development, workflows, integrations, data migration, Azure services, application support, and platform administration within Agile delivery environments. 

In addition to development activities, the role also includes handling functional and administrative responsibilities such as user onboarding, security management, environment administration, and Power Platform governance.

Roles & Responsibilities

Key Responsibilities

Dynamics 365 Development & Customization

• Design, develop, customize, and implement Microsoft Dynamics 365 CRM/CE solutions.

• Configure entities, forms, views, dashboards, business process flows, workflows, and security roles.

• Develop custom plugins, workflow activities, custom actions, and JavaScript components.

• Customize Dynamics 365 applications using C#, .NET, JavaScript, TypeScript, and Power 

Platform tools.

• Extend Dynamics functionality using PCF (PowerApps Component Framework) controls.

• Perform environment configuration and solution management across Dev, QA, UAT, 

and Production.

• Work closely with business users to understand functional requirements and translate them into technical solutions.

Power Platform Development

• Build and maintain Power Apps (Canvas and Model-Driven Apps).

• Develop Power Automate workflows and approval processes.

• Create dashboards and reports using Power BI.

• Implement Dataverse solutions and business rules.

• Integrate Power Platform solutions with enterprise systems.

• Administer and manage Power Platform environments, solutions, connectors, and governance policies.

• Monitor and maintain Power Platform security, access controls, licensing, and compliance settings.

• Support deployment, backup, restore, and environment lifecycle management activities.

• Manage user onboarding, user setup, role assignments, and access provisioning.

• Support system audits, governance standards, and compliance requirements.

Integration & API Development

• Design and develop integrations between Dyna mics 365 and external applications.

• Build REST/SOAP API integrations using Azure Logic Apps, Azure Functions, and Service Bus.

• Work with middleware and third-party integration tools.

• Implement secure authentication and authorization mechanisms.

• Support real-time and batch integrations.

Data Management & Migration

• Perform data migration activities using SSIS, KingswaySoft, Dataflows, or custom ETL processes.

• Ensure data integrity, validation, and cleansing during migrations.

• Support master data management initiatives.

• Optimize SQL queries and database performance.

Application Support & Maintenance

• Troubleshoot and resolve production incidents and application issues.

• Perform root cause analysis and implement permanent fixes.

• Monitor application performance and recommend improvements.

• Support upgrades, patches, and release deployments.

• Ensure adherence to security, compliance, and governance standards.

Generic Managerial Skills:

The candidate should have experience in Dynamics 365 customization, plugin development, workflows, integrations, data migration, Azure services, application support, and platform administration within Agile delivery environments. 

In addition to development activities, the role also includes handling functional and administrative responsibilities such as user onboarding, security management, environment administration, and Power Platform governance

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