Job Description

Classification: Contract

Contract Length: 6 months

Location: Nashville, TN (Hybrid)

Position Summary

The Agile Scrum Master I (SM) plays a critical role in facilitating and mentoring teams to embrace Agile practices while aligning their efforts with organizational goals. In this position, the Scrum Master will mentor Assistant Scrum Masters (SMs), facilitate key ceremonies for 1-2 Pods, and partner closely with Product Owners (POs) to ensure backlog items are refined and well-defined. The role emphasizes continuous improvement, fostering a culture of customer-centricity, and driving value creation at the domain level. Additionally, the Scrum Master will be responsible for maintaining accurate project tracking and ensuring Agile best practices are followed across the Pods.

Responsibilities

• Mentor Assistant Scrum Masters (SMs) and coach team members to reinforce Agile principles and practices.
• Coach Product Owners (POs) on building Minimum Viable Products (MVPs), roadmaps, and refining product backlog items for QRP (Quarterly Roadmap Planning).
• Facilitate Pod-level ceremonies, including Daily Standups, Sprint Planning, Retrospectives, and Sprint Reviews.
• Co-facilitate OKR (Objective and Key Results) planning discussions and roadmap reviews for Pods.
• Lead Sprint 0 setup, ensuring proper team readiness, ceremonies, and board configurations.
• Partner with POs to support ongoing backlog refinement sessions, ensuring backlog items are ready for planning and aligned with OKRs.
• Align sprint goals with roadmap objectives and promote the creation of well-defined user stories.
• Support Agile training delivery for Pod members, including onboarding and continuous learning.
• Monitor Pod metrics, track performance trends, and facilitate problem-solving discussions to drive continuous improvement.
• Lead retrospectives to identify improvement opportunities and support the team’s Agile maturity.
• Encourage adoption of technical best practices like BDD (Behavior-Driven Development) and TDD (Test-Driven Development).
• Effectively identify, document, and monitor dependencies, risks, and issues across Pods and work with relevant stakeholders to mitigate or resolve them.
• Remove impediments or escalate issues that may hinder progress.
• Facilitate team alignment, manage ceremony cadence, and influence without authority to drive successful delivery.
• Collaborate with DevOps teams on release planning and visibility, ensuring that Agile processes are in place for integration and testing stages.
• Guide ADO (Azure DevOps) use within the Pod, maintaining sprint boards, queries, dashboards, and reporting.
• Enter any content that you want to repeat, including other content controls. You can also insert this control around table rows in order to repeat parts of a table.

Requirements

• Bachelor’s degree preferred
• 1 years of experience working as a Scrum Master or in Agile project management roles, including facilitating Agile ceremonies and mentoring team members. Required
• 2 years Experience DevOps practices and tools such as ADO (Azure DevOps), and continuous integration/testing processes. Preferred
• Or equivalent combination of education and/or experience
• Certified ScrumMaster (CSM) or equivalent Agile certifications (e.g., PMI-ACP, SAFe Scrum Master, PSM 2, CSPO) Required
• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients. Required
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect. Required
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA. Required
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Required
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement. Required
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results. Required
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors. Required
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results. Required

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